Policy

Shipping Policy:

We offer various shipping rates to fit your desired need:
1. Standard Shipping (2-5 business days)
2. Priority Mail (2-3 business days)

We are not responsible for any lost, stolen, or damaged shipments, all claims must be made with the shipping carrier. USPS insures some lost or damaged packages. If your tracking information says it was delivered you can open a claim by calling USPS at (800) 275-8777

For international orders, we are not responsible for any custom fees and taxes. If you are unsure about the charges, we would recommend contacting your local customs office for further information.

If your order is returned to us due to insufficient address you will be required to pay a reshipment fee via invoice. Your order will not be reshipped until the fee is paid, reshipment fees range from $10-$15 for US, and $40-$50 for international.

Shipping costs are non-refundable.

Refund and Cancellation Policy:

Please note that we do not issue any refunds nor cancellations.

DO NOT ORDER IF THE PROCESSING TIMEFRAME IS TOO LONG DUE TO OUR NO REFUND POLICY.

Return/ Exchange Policy:
We do not issue refunds nor exchanges at this time. Please order your correct size/ color. 

Please make sure you read each product description !! The descriptions state if the item is true to size, small fitted, or big fitted.

Please also note we do not sell any AUTHENTIC items. The brand shoes are NOT authentic.

Processing Policy:
The processing period for PRE-ORDERS will take 1-21 business days (Monday-Friday)

When ordering during a sale there may be a slight delay in orders keep this in mind.

It will be stated in the description of each product if it’s an preorder or on hand product.

Address/ Order changes:
Any address changes can be made anytime before your order ships. Once your order is shipped we cannot change your address 

Order changes can be made within 24 hours after your order is placed, after 24 hours we can no longer make any changes to your order.

Fraud suspect activity:
If your order is marked as high risk OR if certain details on your order do not match (EXAMPLE: Your shipping details differ from your card details), we will have our team reach out to you for verification of your order, you will be given 2 ways to verify your order. If you cannot verify/ prove your order is not fraud within 72 hours your order will be automatically canceled and reported as fraud. We do this to protect our brand from scams and our customers from getting scammed.